Frequently Asked Questions
Everything you need to know about your b, halfmoon gear.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within North America. International shipping times vary by location, usually arriving within 10-15 business days.
What is your return policy for yoga props and mats?
We offer a 30-day return window for unused products in their original packaging. For hygiene reasons, yoga mats that have been unwrapped or used cannot be returned.
Are your products sustainably sourced?
Yes, sustainability is at our core. We use organic cotton, recycled polyester, and natural rubber to ensure our gear is as kind to the planet as it is to your practice.
How do I clean my b, halfmoon yoga mat?
For daily cleaning, wipe down with a damp cloth and mild soap. Avoid soaking the mat or using harsh chemicals, and always allow it to air dry completely before rolling.
Do you offer wholesale pricing for studios?
We love supporting the fitness community! Please visit our 'Wholesale' page to apply for a professional account and access bulk pricing for your studio or gym.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.