Returns & Exchanges

At b, halfmoon, we want you to be fully satisfied with your gear. If your purchase doesn't support your practice, we offer returns on unused items in original packaging within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Place your unused gear back in its original packaging, ensuring all tags are attached and the product is securely protected for transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your returned items, we will process your refund to the original payment method within 5-7 business days.